Babyshop
POS

Good afternoon, Njeri

ilekela Baby & Kids, Utawala

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A little help

Quick answers for the till. Nothing here can break a sale.

Her M-PESA is slow, what do I do?

Tap Send again to nudge her phone. If she has already paid the till, tap Match a code and paste the M-PESA message. The sale only closes once the money shows.

She wants to pay half now, half later

On the Pay screen choose Split. Take what she has, the rest stays open and the till holds the items for her.

A button is missing for me

Some things, like giving a big discount or sending a refund, are set for managers only. Ask a manager to sign in, or the owner can turn it on for you in Settings.

The size she wants is out of stock

Tap the customer name and add a size reminder. She gets a WhatsApp the day the next delivery lands.